Abroahand Website Terms and Conditions
Effective Date: April 10, 2025
1. Welcome & Your Agreement
Welcome to Abroahand! We provide business services for overseas SMEs entering or operating in the Chinese market ("Services"). Our website ("Website") domain names may include "Abroahand".
By using our Website or Services in any way, you confirm you have read, understood, and agree to be bound by these Terms and Conditions ("Terms"). If you disagree, stop using our Services immediately.
We may update these Terms anytime. We'll post changes on the Website, effective on the specified date. Check back periodically. Continued use after changes means you accept the new Terms.
2. Our Services
We offer services to help SMEs succeed in China, including:
Translation & Interpretation
Legal Support Navigation (Note: We don't provide direct legal opinions but can connect you with qualified PRC legal professionals)
Accounting & Tax Management
Human Resources Support
Network Services (Website, Mini-programs, Servers)
Company Registration & Office Location Assistance
Import/Export Business Support
Business Travel Assistance
Important: Specific details (scope, fees, deliverables) for each service are defined in separate Service Agreements or Order Forms you sign with us. These Terms provide a general overview.
3. Who Can Use Our Services (Eligibility)
You must be a legally established entity or an individual 18+ years old with the legal capacity to agree to these Terms. If registering for a company, you confirm you have the authority to bind that company. You agree to provide true and current registration information and keep it updated. You are responsible for your account security and all activities under it. Notify us immediately of any security breach.
4. Your Responsibilities
Comply with all PRC laws and regulations.
Provide true, accurate, and lawful information/documents. You are responsible for their content.
Do not use our Services for illegal activities (e.g., fraud, infringement of rights, spreading malware).
Do not interfere with our Platform's operation or security.
Cooperate fully and timely as needed for service delivery (providing info, making decisions, payments). Delays caused by your lack of cooperation are not our responsibility.
5. Fees & Payment
Some Services require payment. Fees and payment terms are detailed in specific Service Agreements or Order Forms.
Pay fees on time as agreed, usually in advance.
Failure to pay may result in service suspension/termination and late fees. You bear losses from suspension.
Fees are in CNY unless agreed otherwise. You cover bank fees, currency conversion costs, and applicable taxes.
Paid fees are generally non-refundable unless required by law or agreed otherwise in writing.
6. Intellectual Property
Our IP: All content on our Website (text, logos, software, design, etc., excluding your materials and certain images) belongs to Abroahand or our licensors, protected by law. Do not copy, modify, distribute, or use it without our written permission.
Your IP: You own the materials you provide. You grant us a license to use these materials as necessary to provide the agreed Services. You confirm you have the right to grant this license and your materials don't infringe third-party rights.
Website Images: Some images may be from public or licensed sources. We respect IP rights. If you believe an image infringes your copyright, contact us with proof per Section 12.
7. Disclaimers & Liability Limits
Information: Website information (esp. on laws/policies) is for reference only, not legal advice. We strive for accuracy but don't guarantee it. Verify information and consult professionals before making decisions.
Service Outcomes: We work professionally but cannot guarantee specific business results (e.g., successful registration, tax savings, visa approval) due to external factors and inherent uncertainties.
Third Parties: We are not responsible for services provided by third parties we may recommend or link to (e.g., law firms, banks). Your relationship is directly with them.
Force Majeure: We are not liable for delays/failures caused by events beyond our reasonable control (natural disasters, war, government acts, tech failures).
LIMITATION OF LIABILITY: TO THE FULLEST EXTENT PERMITTED BY LAW, ABROAHAND'S TOTAL LIABILITY RELATED TO THESE TERMS OR SERVICES WILL NOT EXCEED THE FEES YOU PAID US FOR THE SPECIFIC SERVICE IN THE 12 MONTHS BEFORE THE CLAIM AROSE. WE ARE NOT LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES (LIKE LOST PROFITS OR DATA).
8. Confidentiality
Both parties must keep each other's non-public information ("Confidential Information") secret. Do not disclose it except as needed to perform services, with consent, or if required by law (with prior notice if possible). This obligation survives termination.
9. Privacy
Your privacy is important. Our separate 《Privacy Policy》 ([Insert Link Here]) explains how we handle your personal data. The Privacy Policy is part of these Terms. Using our Services means you consent to our data practices as described there.
10. Service Changes & Termination
We can modify, suspend, or terminate Services. We'll try to provide notice for significant changes. Handling of paid services upon termination follows specific agreements or announcements.
You can stop using free services anytime. Terminating paid services follows the relevant Service Agreement.
We can suspend or terminate your access immediately if you breach these Terms (e.g., provide false info, fail to pay, engage in illegal acts, interfere with the platform) or if required by law.
Upon termination, we generally don't have to retain your data. You lose access to services.
11. Governing Law & Disputes
These Terms are governed by the laws of Mainland China (excluding HK, Macau, Taiwan).
Disputes should first be resolved through friendly negotiation. If unresolved within 30 days, either party can sue in a competent court in Beijing Municipality.
12. Miscellaneous
Notices: We may notify you via website, email, etc. Send notices to us via official contact methods.
Severability: If a part of these Terms is invalid, the rest remains effective.
Entire Agreement: These Terms, the Privacy Policy, and any specific Service Agreements constitute the full agreement between us.
Headings: Section titles are for convenience only.
No Waiver: Delay in exercising a right doesn't mean we waive it.
Assignment: You need our written consent to transfer your rights/obligations. We can assign ours (e.g., in a merger) with notice to you.